Trade-in Policy
Instrument Trade-in Credit:(violins, violas, cellos): We guarantee an 80% instrument trade-in credit on instruments under $1,500.00 and 100% on instruments $1,500.00 and above.
For original client, only; sales tax not included. The instrument trade-in credit is valid only for a one ...
Read moreTrade-in Policy
Instrument Trade-in Credit:(violins, violas, cellos): We guarantee an 80% instrument trade-in credit on instruments under $1,500.00 and 100% on instruments $1,500.00 and above.
For original client, only; sales tax not included. The instrument trade-in credit is valid only for a one -for- one, same instrument-type exchange. Receipt must be presented at time of exchange or value will be reconstructed as fairly as possible at our discretion. Instrument trade-in credit applies towards instruments that are a minimum of 25% more than the instrument to be exchanged. To qualify for full 80% or 100% trade in value, instrument must be in comparable condition as when sold by us; damaged or overly worn instruments will be credited at our discretion. Additional costs deducted may include: repair depreciation, neglect of routine maintenance (excessive fingerboard wear, heat damage, cleaning), excessive wear (edge & corner repair, varnish repair), crack repair, etc. as needed.
Bow Trade-in Credit: (violin, viola, cello, and bass):
We guarantee an 80% bow trade-in credit on bows under $1,500.00 and 100% on bows $1,500.00 and above, minus a bow re-hair.
For original client, only; sales tax not included. The bow trade-in credit is valid only for a one -for- one bow exchange. Receipt must be presented at time of exchange or bow trade-in credit will be reconstructed as fairly as possible at our discretion. The bow trade-in credit applies towards bows that are a minimum of 25% more than the bow to be exchanged. Bows need to be in comparable condition as when sold by us; damaged or overly worn bows will be credited at our discretion. We will deduct the cost of a rehair from the bow trade-in credit and deduct other repair costs associated with returning the bow to its original condition. Additional costs may include: repair depreciation, tip replacement, grip and wrap replacement, repair of butt or thumb wear, pearl eye and slide replacement, screw or eyelet repair, etc., as needed.
Luggage: We do not offer a standard trade-in credit for cases or bags.
Cases will be evaluated on a ‘case by case’ basis at our discretion.